Privacy Policy
This Privacy Policy explains how Reliable Textiles (“we,” “our,” or “us”) collects, uses, and protects any information that you provide when using our website https://reliabletextiles.com/. Reliable Textiles is committed to ensuring that your privacy is protected. Any information you share with us will only be used in accordance with this policy.
Reliable Textiles may update this Privacy Policy from time to time. We encourage you to check this page periodically to ensure that you are satisfied with any changes.
Information We Collect
We may collect the following information:
- Name
- Contact information including email address and phone number
- Billing and shipping address
- Demographic information such as zip code, preferences, and interests
- Information relevant to customer surveys, promotions, or offers
How We Use the Information
We collect this information to understand your needs and provide better service, specifically for the following purposes:
- Internal record keeping
- To process and fulfill your orders
- To improve our products, services, and website
- To send promotional emails about new products, special offers, or other information we think may interest you (using the email address provided)
- To contact you occasionally for market research purposes (via email, phone, or mail)
- To personalize your shopping experience and customize the website according to your preferences.
Security of Your Information
We are committed to ensuring that your information is secure. To prevent unauthorized access, disclosure, or misuse, we have implemented appropriate physical, electronic, and managerial procedures to safeguard the information collected online.
Cookies
A cookie is a small text file placed on your device to enhance your browsing experience.
- We use cookies to analyze web traffic and identify which pages are visited most often.
- This helps us improve our website and tailor it to customer needs.
- Cookies do not give us access to your computer or personal data other than what you choose to share.
- You may choose to accept or decline cookies. Most web browsers accept cookies automatically, but you can usually modify your browser settings to decline them if you prefer. Note that this may limit the full functionality of our website.
Links to Other Websites
Our website may contain links to third-party websites of interest. Please note that once you leave our site, we do not control or are responsible for the protection and privacy of information you provide on those external sites. We recommend reviewing the privacy policies of any external sites you visit.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- When filling out forms on our website, look for an option to indicate that you do not want the information used for direct marketing.
- If you have previously agreed to receive marketing communications, you may opt out anytime by emailing us at support@reliabletextiles.com
Our site may also use a third-party service to match browser cookies to mailing addresses for promotional purposes. Reliable Textiles does not store or sell this information, and our service providers do not share it with other companies.
To opt-out of direct mail or email promotions, you may:
- Email us at support@reliabletextiles.com
We will honor opt-out requests, but please allow up to 7 business days for changes to take effect.
Access to Your Information
You may request details of personal information we hold about you. A small administrative fee may apply. If you would like a copy of this information, please write to us at the above address.
If you believe any information we hold is incorrect or incomplete, please contact us promptly at the provided email or mailing address. We will correct any inaccuracies as quickly as possible.